Privacy Policy

At Nora Dublin, we are committed to protecting your privacy and managing your personal data in a transparent and secure manner.

1. Who We Are

The controller responsible for processing your personal data is:

Nora Dublin

Email: info@noradublin.ie

Location: Dublin, Ireland

2. Information We Collect

We may collect and process the following personal data:

  • Name

  • Billing and delivery address

  • Email address

  • Phone number

  • Payment details (processed securely via third-party payment providers)

  • Order history

  • IP address

  • Browser and device information

  • Any information you provide when contacting us

3. How We Use Your Information

We use your personal data to:

  • Process and fulfil your orders

  • Handle payments and refunds

  • Provide customer service

  • Communicate with you regarding your order

  • Improve our website and services

  • Send marketing emails, where you have given your consent or where permitted by law

  • Comply with our legal and regulatory obligations

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  • Performance of a contract

  • Compliance with a legal obligation

  • Our legitimate interests

  • Your consent, where applicable

5. Cookies

Our website uses cookies to enhance your browsing experience and to help us understand how visitors use our site.

Cookies may be used to:

  • Remember your preferences

  • Maintain items in your shopping basket

  • Analyse website traffic

  • Improve website functionality

  • Support advertising and remarketing activities

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

6. Who We Share Your Data With

We may share your personal data with trusted third parties where necessary, including:

  • Courier and delivery partners

  • Payment service providers

  • Web hosting providers

  • Analytics service providers

  • Marketing service providers

  • Legal or regulatory authorities where required by law

We only share data when necessary and take all reasonable measures to ensure it is handled securely.

7. Payment Providers

When you make a purchase, your payment may be processed by a third-party provider, such as:

  • PayPal

  • Klarna

  • SOFORT

  • Credit or debit card processors

These providers process your data in accordance with their own privacy policies.

8. Marketing Communications

If you subscribe to our newsletter or marketing emails, we may send you updates, offers, and promotions.

You can unsubscribe at any time by clicking the link included in any marketing email or by contacting us at info@noradublin.ie.

9. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes for which it was collected

  • Comply with our legal, tax, and accounting obligations

  • Resolve disputes and enforce our agreements

10. Your Rights

Under applicable data protection legislation (including GDPR), you have the right to:

  • Access your personal data

  • Rectify inaccurate data

  • Request the erasure of your data

  • Restrict the processing of your data

  • Object to processing

  • Withdraw your consent at any time where processing is based on consent

  • Request data portability

  • Lodge a complaint with a supervisory authority (such as the Data Protection Commission in Ireland)

To exercise any of these rights, please contact us at info@noradublin.ie.

11. Security

We implement appropriate technical and organisational measures to safeguard your personal data. Our website uses SSL/TLS encryption to help keep your information secure.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Nora Dublin

Email: info@noradublin.ie

Location: Dublin, Ireland